Booking. Live
Booking inside your own website
Visitors book on your page, in your colours, and are never sent to a ticketing site.
Ticket booking system for attractions, farm parks and seasonal events
Your visitors book on your website. Not someone else’s.
TicketHero puts a fast, date-first booking flow inside your own pages. It is new, and we are taking on our first venues, so it is shaped around the way you run your days.
- No long contract
- API included
- We set it up with you
Date first, then tickets, with one total all the way through.
- DateSat 12 December
- Start time10:30
- Guests2 adults, 2 children
- Total£75.50Booking fee included
Too much ticketing sends your visitor away at the moment they decide to buy.
A different site, a different look
Families click Book Now and land somewhere that does not look like you. Some never come back.
Tickets first, dates later
People pick tickets before they know whether the day they want is free, then start again.
Forms before payment
Accounts, addresses and every child's details, all before anyone has paid.
Watch one booking, start to finish.
A family of four books Santa’s Workshop at Demo Farm, a made-up farm park. The prices are the ones in the demo below, where payment is by test card.
Try it. This is the real product.
Book a visit to a made-up farm park. Choose an experience, a date and a start time, and watch the total follow you. No card is taken.
Live demo
Want to see it inside a whole venue website? Open the Demo Farm website. Want to see what your team gets? Explore the staff side, in Demo Farm’s own colours.
Everything between “Book Now” and the gate.
Booked on your own website
The whole journey sits inside your page. Nobody is sent to a ticketing site, and you see where every booking came from.
Nothing sold twice
A place is held for ten minutes while someone pays, then released if they leave.
Date first, then tickets
A real calendar with the price for each day. Start times update the moment one is taken.
One price from the first step
The booking fee is in the total from the start. Extras take one tap, and ticket protection matches the party by itself.
Details after payment
Book with a name and an email. Each child's details for Santa come afterwards, from a link the family can return to.
You control the places
Release more places for a busy date in seconds. Your booking page updates as you save.
Ready at the gate
Every ticket carries a code. Scan it with a phone and staff see the party, what they bought and who Santa is about to meet.
- Read the API documentation
An open API, included
Read and manage bookings from your own systems: create, change, cancel and refund them, set capacity, and get a message for every event.
See it for your kind of venue
Built with your venue, not sold to it.
A large platform serves thousands of venues, so one venue’s request is one of many. We are taking on a handful, close to home, and the product is shaped around how each one runs.
- Your first venues set the roadmap. If you need it, we build it.
- We set you up and stay involved, rather than handing over a login.
- One system for your tickets and seasonal events, with your campsite next.
- Your payments go to your own account. Your customers stay yours.
Large platforms compared with TicketHero
- Where people book
- Large platforms: Sometimes a separate ticketing site or a pop-up panel
- TicketHero: Inside your own page, in your colours
- Contract
- Large platforms: Sometimes a fixed term that renews by itself
- TicketHero: No long contract. Stay because it works
- Set-up
- Large platforms: Sometimes self-serve, or over remote sessions
- TicketHero: We set it up with you
- API
- Large platforms: Sometimes a paid add-on
- TicketHero: Included
- Changes you ask for
- Large platforms: Often a request to a product team
- TicketHero: Talk to the person building it
That is the short version. See the full comparison, including where a bigger platform is the better choice.
Where we are, honestly.
TicketHero is new. Here is what works today, what we are building and what comes next, so you can judge it on facts. Tear off a stub to see each list.
Working today
Everything here runs in the product now. You can book through it on Demo Farm and open its staff admin without a login. Team, settings and API keys are shown in a private preview.
Booking. Live
Date first, on a real calendar
People see which days are free, and the price for each day, before they choose tickets.
Booking. Live
Ten-minute holds
A place is held while someone pays, so the same start time is never sold twice.
Running the day. Live
Gate check-in from the ticket
Every ticket carries a code. Scan it with a phone or type the reference to check the party in.
Running the day. Live
Sell at the gate
Sell to someone paying in person, from the same availability as your website, so the two never clash.
Running the day. Live
A door list for each date
Everyone due, by start time, with who is in and who is still to come. Check a party in from the list, or print it.
Running the day. Live
Download bookings and attendees
A spreadsheet of every booking for any visit dates, or for one start time, with how many of each ticket, contact details and marketing consent.
Running the day. Live
Release more places for a date
Open up more places on a busy date in seconds. Your booking page updates as you save.
- And 47 more working todaySee every item, with the detail
TicketHero is new and runs on demonstration data. Payment in the demo is by test card: no real card is charged and no money moves.
Being built now
What turns the demo into a system a venue can take real bookings on. It is built and runs in the demo with a test card. It is the next thing to be switched on, once it has been tested with real cards and on phones.
Money. In build
Card, Apple Pay and Google Pay
Paid straight to your own Stripe account, so the money and the customer stay yours.
Next
Planned and understood, and not started yet. The order is agreed with our first venues, so it can change.
Stays and events. Planned
Campsite and pitch-night bookings
Pitches booked by the night, in the same system as your tickets.
Booking. Planned
Tickets in Apple Wallet and Google Wallet
Visitors add their ticket to their phone's wallet from the confirmation page and email.
Money. Planned
A monthly statement of our fees
One statement a month of every fee we took and the VAT on it, ready for your accounts.
Running the day. Planned
A public status page
One page that says whether booking, payments, the admin and emails are working, with a history you can check.
Further out, there are 8 ideas we are weighing up with venues, from wedding enquiries to gift vouchers. See what is on the horizon and how we decide.
See it on your own website.
Send us your booking page and we will show you your own experience running in TicketHero.